Realtimefreight.com
Privacy Statement:
Realtimefreight.com has created this privacy statement ("Statement")
in order to demonstrate our commitment to customer privacy. Privacy on the
realtimefreight.com web site (the "Site") is of great importance to
us. Because we gather important information from our visitors and customers, we
have established this Statement as a means to communicate our information
gathering and dissemination practices. We reserve the right to change this
Statement and will provide notification of the change at least thirty (30)
business days prior to the change taking effect.
Collected Information:
We require customers who register to use the services offered on our Site
(collectively, the "Service") to give us contact information, such as
their name, company name, address, phone number, and e-mail address, and
financial qualification and billing information, such as billing name and
address, credit card number, and the number of users within the organization
that will be using the Service. At the time you express interest in attaining
additional information, or when you register for the Service, we may also ask
for additional personal information, such as title, department name, fax
number, or additional company information, such as annual revenues, number of
employees, or industry. Customers can opt out of providing this additional
information by not entering it when asked. Customers can update or remove their
personal information at any time by logging into the Website and editing their
Personal Information within Setup. Customers can view their updated profile to
confirm their edits have been made.
Realtimefreight.com uses the information that we collect to set up the Service
for individuals and their organizations. We may also use the information to
contact customers to further discuss customer interest in our company, the
Service that we provide, and to send information regarding our company or
partners, such as promotions and events. Customers are invited to receive an
email newsletter by providing an email address. Customer email addresses and
any personal customer information will not be distributed or shared with third
parties. Customers can opt out of being contacted by us, or receiving such
information from us, at any time by sending an email to
support@realtimefreight.com. Separately, customers are also asked to provide an
email address when registering for the Service, in order to receive a username
and password. We may also email information regarding updates to the Service or
company, and will send a Customer Newsletter. Again, email will not be
distributed or shared and customers can opt out of receiving any communication
by emailing support@realtimefreight.com at the time it is distributed, or at
the time any customer registers for the Service.
Except
as we explicitly state at the time we request information, or as provided for
in the realtimefreight.com Subscription Agreement, we do not disclose to third
parties the information provided. All financial and billing information that we
collect through the Site is used solely to check the qualifications of
prospective customers and to bill for the Service. This billing information is
not used by realtimefreight.com for
Customers of the Service will be using the Site to host data and information
("Data"). Realtimefreight.com will not review, share, distribute,
print, or reference any such Data except as provided in the realtimefreight.com
Subscription Agreement, or as may be required by law. Individual records may at
times be viewed or accessed only for the purpose of resolving a problem,
support issue, or suspected violation of the Subscription Agreement, or as may
be required by law. Of course, customers are responsible for maintaining the
confidentiality and security of their user registration and password.
Realtimefreight.com may also collect certain information from visitors to and
customers of the Site, such as Internet addresses. This information is logged
to help diagnose technical problems, and to administer our Site in order to
constantly improve the quality of the Service. We may also track and analyze
non-identifying and aggregate usage and volume statistical information from our
visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend or
colleague about our site, we ask them for the name and email address.
Realtimefreight.com will automatically send the a
one-time email inviting them to visit the site. Realtimefreight.com does not
store this information.
Cookies:
When you interact with the realtimefreight.com Website we strive to make that
experience easy and meaningful. When you come to our Web site, our Web server
sends a cookie to your computer. Cookies are files that Web browsers place on a
computer's hard drive and are used to tell us whether customers and visitors
have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize
your browser. Unless you choose to identify yourself to realtimefreight.com,
either by responding to a promotional offer, opening an account, or registering
for a 30-day
Realtimefreight.com
uses session cookies containing encrypted information to allow the system to
uniquely identify you while you are logged in. This information allows
realtimefreight.com to process your online transactions and requests. Session
cookies help us make sure you are who you say you are after you've logged in
and are required in order to use the realtimefreight.com application.
Realtimefreight.com uses persistent cookies, that only realtimefreight.com can
read and use, to identify the fact that you are a realtimefreight.com customer
or prior realtimefreight.com Website visitor (whatever the case may be). We are
especially careful about the security and confidentiality of the information
stored in persistent cookies. For example, we do not store account numbers or
passwords in persistent cookies. Users who disable their Web browsers' ability
to accept cookies will be able to browse our Website but will not be able to
successfully use our Service.
Third Party Cookies: We may from time to time engage third parties to track and
analyze non-personally identifiable usage and volume statistical information
from visitors to our website to help us administer our website and improve its
quality. Such third parties may use cookies to help track visitor behavior.
Such cookies will not be used to associate individual website visitors to any
personally identifiable information. All data collected by such third parties
on behalf of realtimefreight.com is used only to provide us with information on
site usage and is not shared with any other third parties.
Third-Party Sites:
The Site contains links to other web sites. Realtimefreight.com is not
responsible for the privacy practices or the content of these other web sites.
Customers and visitors will need to check the policy statement of these others
web sites to understand their policies. Customers and visitors who access a
linked site may be disclosing their private information. It is the
responsibility of the user to keep such information private and confidential.
Security:
Our Site has security measures in place to help protect against the loss,
misuse, and alteration of the Data under our control. When our Site is accessed
using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or
higher, Secure Socket Layer (SSL) technology protects information using both
server authentication and data encryption to help ensure that Data is safe,
secure, and available only to you. Realtimefreight.com also implements an
advanced security method based on dynamic data and encoded session
identifications, and hosts the Site in a secure server environment that uses a
firewall and other advanced technology to prevent interference or access from
outside intruders. Finally, realtimefreight.com provides unique user names and
passwords that must be entered each time a customer logs on. These safeguards
help prevent unauthorized access, maintain data accuracy, and ensure the
appropriate use of Data.
Opt-Out
Policy:
Realtimefreight.com offers its visitors and customers a means to choose how we
may use information provided. If, at any time after registering for information
or ordering the Service, you change your mind about receiving information from
us or about sharing your information with third parties, send us a request
specifying your new choice. Simply send your request to
support@realtimefreight.com.
Correcting & Updating Your Information:
If customers need to update or change registration information they may do so
by editing the user or account record. To update a User Profile, log on to
realtimefreight.com and select the Account tab to add or update information. To
update billing information please email
support@realtimefreight.com or call 800-720-7837. To discontinue the Service
and to have data returned, email support@realtimefreight.com or call
847-516-1583. Realtimefreight.com will respond to your correction or update
request within at most 30 days from the date of your request.
Additional Information:
Questions regarding this Statement or the practices of this Site should be
directed to realtimefreight.com's Security
Administrator by e-mailing such questions to security@realtimefreight.com or by
regular mail addressed to Real Time Freight Services, LLC, Attn: Security
Administrator,